Resources
Welcome to the Primis CX Resources Hub, where you’ll find helpful guides, tips, and case studies to improve your post-purchase experience. Explore practical solutions to streamline shipping, simplify returns, and engage customers with branded tracking, all designed to help your eCommerce business run more efficiently.
US to Middle East retail shift
Uncover why retailers are abandoning the stagnating US market for unprecedented opportunities in the Middle East. With ecommerce growth rates tripling US figures and streamlined logistics solutions from Primis, discover how leading brands are capitalizing on this $19B market shift. Expert insights, market comparisons, and actionable strategies for successful Middle East retail expansion.
The Great Tariff Reset: How 2025’s Changes Are Reshaping Global Retail
The predictions our experts shared about supply chain disruption and pricing volatility have materialized faster than anyone anticipated. The new 120% levy plus $100 flat fee has pushed market changes beyond even their forecasts from just two weeks ago. Read the full analysis to see how the landscape has evolved since our expert discussion.
Why Sustainability is Crucial for Ecommerce Retailers and Their Customers
This article explores why sustainable post-purchase practices are essential for modern ecommerce retailers. Learn how initiatives like "Leave a Review, Plant a Tree" benefit businesses, customers, and the planet while driving brand loyalty and competitive advantage.
Ramadan eCommerce: Post-Iftar Opportunities
Ramadan brings a unique shopping season worth $144B, with consumer behavior shifting to nighttime shopping after iftar. Learn how to optimize your eCommerce store for this lucrative opportunity.
NLP for eCommerce Returns: Transform Your Customer Experience
Learn how retailers can use NLP principles to streamline returns, reduce friction, and create a seamless, branded experience that keeps customers coming back.
What to Look for When Comparing Post-Purchase Solutions
Discover how to choose the right post-purchase solution for your eCommerce business. From real-time tracking to streamlined returns and branded experiences, explore key features that delight customers and drive loyalty. Learn why platforms like Primis stand out in redefining the post-purchase journey.
How Brands Can Dive Into Post-Purchase Sustainability
Explore how ecommerce brands can embed sustainability into their post-purchase strategies to reduce environmental impact, boost customer loyalty, and build long-term trust with actionable practices like eco-friendly packaging, carbon footprint reduction, and sustainable returns.
Selling Luxury Products in the Middle East
Our Step-by-Step eCommerce Guide for Selling Luxury Products in the Middle East provides the insights to navigate these challenges, helping you turn obstacles into growth opportunities.
Unlocking the $50B E-Commerce Opportunity in the Middle East
Discover actionable strategies to overcome e-commerce challenges in the Middle East. Learn how to address logistics, localisation, and cultural nuances to succeed in this booming $50 billion market.
Mastering Middle East Taxes: VAT & Duty Insights for Luxury Retailers
Navigate VAT and duty regulations for luxury goods in the Middle East with ease. Learn about tax compliance, pricing strategies, and tips for seamless international shipping.
Why the Middle East Is a Goldmine for Luxury Sales (and How to Tap Into It)
Discover how to succeed in the Middle Eastern luxury market. Explore consumer preferences, cultural nuances, and strategies for delivering exceptional experiences to high-end buyers.
Shipping and Returns Tips for Middle East Luxury Markets: A Complete Guide
Discover essential shipping and returns strategies for luxury brands entering the Middle East market. Learn about customs regulations, premium packaging, and how to meet high customer expectations for a seamless experience.