marketers spend on email marketing, they receive $42 in return.
more to gain a new customer than to retain an existing customer.
of online shoppers say they would not return to a website if they had a bad shopping experience.
of repeat business was lost by U.S. organisations as a result of poor personalization and lack of trust
Gone are the days when next day delivery was a retailers USP! This is now an expectation of consumers and you therefore need to differentiate to stand out from your competitors in order to generate true customer loyalty!
Even now, retailers are forgetting about the customer’s most emotional part of the shopping experience - what happens after the “buy” button! What are your customers thinking / wanting from you as a retailer?!
Our dashboard provides all relevant information at your finger tips from courier efficacy and delivered orders to carbon offsetted and trees planted!