Savings in your first month
Our clients see measurable results in their first 30 days.
You’ll be in good company
“The team at Primis consistently goes above and beyond in helping e-commerce brands overcome challenges. They have been instrumental in securing competitive shipping rates for us and have also provided invaluable support with resolving technology-related issues. Their dedication has made a real difference for our business."
Elif Heffernan, CEO, Dollhouse Fashions
Give customers the post-purchase
care they want
Primis makes it easy to send timely updates, reduce shipping costs, and simplify returns so
customers keep coming back.
All tools in one place
Replace fragmented tools with one system for tracking, shipping, and returns.
Designed specifically for eCommerce
Our platform already saves money for 500+ retailers in your industry.
Your current CX is leaving
money on the table
Every day you wait costs you money. See the specific improvements you’ll get in your first month.
Before
After
Track
Cut support tickets by 70% with automated tracking
updates that keep customers happy.
- Real-time order status alerts
- Branded tracking pages
- Proactive delay notifications
- Customer behaviour analytics
- Automated support responses
Ship
Access negotiated rates from 120+ carriers
to cut shipping costs instantly.
- Best-rate carrier selection
- Bulk shipping processing
- One-click label printing
- International shipping support
- Real-time cost comparison
Return
Flip returns into revenue with quick exchanges and
happy customers.
- Label-less QR code returns
- Two-click exchange process
- Automated refund handling
- Return pattern analytics
- Custom rules by product
Expand
Ship globally from UAE hub with fast delivery to UK,
EU, and USA.
- Local UAE storage options
- Automated customs documents
- Global returns network
- Multi-currency support
- Worldwide carrier access
“Primis understands that being successful is not simply trading in new markets but more so delivering great experiences while helping us optimize service and cost. We are looking forward to expanding our working partnership with Primis."
Kevin Donnelly, COO and President of Paravel
Implementation Timeline
From demo to live in 14 days or less
Every day you wait costs you money. See the specific improvements
you’ll get in your first month.
Day 1: Demo
Your 30-minute demo shows exactly how the platform works with your store. We’ll map out your integration needs and create your custom setup plan.
Day 2-7: Integration
Our technical team connects the platform to your systems. Most clients need just 1-2 hours of their team’s time during this phase.
Day 8-13: Training
We test everything thoroughly and train your team. Most clients need just 3-4 hours total during this phase.
Day 14: Go Live
Start saving money and delighting customers with your optimised post-purchase experience.
FAQs
Most clients go live within 14 days. We’ll show you our exact implementation timeline in the demo.
Our average client saves 25% on shipping costs and cuts support tickets by 70% in the first 90 days. We’ll calculate your specific savings in the demo.
Yes. We integrate with all major e-commerce platforms and carriers. The demo includes a quick systems check to confirm compatibility.
You get 24/7 technical support and a dedicated success manager. We’ll introduce your support team during the demo.
We’re the only platform offering tracking, shipping, and returns in one place with guaranteed savings. See the full comparison in your demo.