Global shipping solutions
that expand your reach
Primis International brings a world of shipping and fulfilment possibilities to your fingertips,
with accessible solutions designed to simplify complex international selling. Optimise cross-border
shipping, enhance customer experience across different regions, and grow your global
presence with ease and confidence — all while growing and retaining customer loyalty in these
new emerging markets.
Global shipping
expertise
Ease yourself into international logistics
with stress-free solutions.
Primis International puts global shipping and fulfilment well within your reach, especially in regions like the GCC, North America, and Europe. With our innovative solutions and eCommerce expansion expertise, we help you cut costs, improve customer communication, and streamline cross-border deliveries for greater operational efficiency.
Localised
shipping solutions
Deliver exceptional experiences
to international customers.
With Primis, you can effortlessly extend the same level of brand consistency and personalised experience to your global audience that you offer your domestic customers. Provide shipping options tailored to different regions, ensuring that your international customers receive timely and cost-effective deliveries — all while remaining on brand.
Streamlined
market entry
Access a world of shipping options
with speedy delivery.
Access over 120 carriers and services through Primis, facilitating rapid delivery to key markets in Europe, the UK, and the USA, typically within 2-3 days. This level of integration with global logistics not only optimises shipping costs, it also accelerates delivery speed, ensuring an exceptional experience for your customers.
Forward-thinking
partnerships
Experience smooth, strategic
international shipping.
Benefit from our long-standing industry partnerships, including Asyad Express, Landmark, United Bridge, the Department for Business & Trade (DBT), and more. We also work with industry-leading specialists who are experts in duty refunds for cross-border selling. Our already well established strategic alliances ensure you benefit from the most efficient local and international support and transparent processes, supporting your international operations and enhancing the overall customer experience.
“The team at Primis consistently goes above and beyond in helping e-commerce brands overcome challenges. They have been instrumental in securing competitive shipping rates for us and have also provided invaluable support with resolving technology-related issues. Their dedication has made a real difference for our business."
Elif Heffernan, CEO, Dollhouse Fashions
Additional features
Global shipping
integration
Connect with international carriers and logistics partners to streamline your global shipping operations.
Localised
shipping options
Provide customers with shipping options tailored to their region, including local carriers and delivery preferences.
International
expansion support
Get personalised guidance and tools for expanding your eCommerce business into new international markets.
Optimised shipping rates
Benefit from Primis’ partnerships, providing discounted international shipping rates and making it easier to enter new markets like the GCC region.
Comprehensive analytics
Access key metrics through a user-friendly dashboard, helping you proactively optimise your strategies and drive better results.
International
returns handling
Manage international returns efficiently with tools for processing and tracking returns across borders.
Multi-platform
integration
Connect with your preferred eCommerce platforms easily with the full support of our onboarding team.
Branded customer
communication
Maintain your brand’s voice and consistency in every communication, no matter where your customers are located.
“Primis understands that being successful is not simply trading in new markets but more so delivering great experiences while helping us optimize service and cost. We are looking forward to expanding our working partnership with Primis.
Kevin Donnelly, COO and President of Paravel
Courier integrations
eCommerce integrations
Global operations that feel local
Ready to take your business into booming markets?
Explore how Primis International simplifies global expansion and logistics. Schedule your free demo today.
FAQs
Primis Track offers real-time tracking updates that are fully branded and personalised. By keeping customers informed at every stage of their delivery, Primis Track reduces WISMO (Where Is My Order) inquiries and builds trust, leading to higher customer satisfaction and repeat purchases.
Yes, Primis Ship leverages strategic partnerships and pre-negotiated rates to offer cost-effective shipping options. Our platform allows you to select the most efficient carriers, helping to minimise expenses without compromising on delivery speed or reliability.
Primis Returns simplifies the returns process with automated, hassle-free solutions that are both customer-friendly and cost-efficient. By providing an easy return process with detailed tracking, we help reduce the friction associated with returns, turning a potential pain point into a positive customer interaction.
Primis International facilitates seamless cross-border shipping with localised, end-to-end post-purchase solutions. And with a digital team on the ground, we’re here to support your global expansion strategy and help you reach new markets with ease.
Primis is designed with ease of use in mind, making it simple for your team to manage tasks without extensive ongoing training. Our user-friendly interface ensures your team gets up to speed quickly, with an onboarding team on hand to help if you need!